At Yi Dynasty Korean BBQ, we are committed to protecting the privacy and personal information of our customers. This policy explains how we collect, use, store, and protect your data when you interact with our restaurant, website, or services.
1. Information We Collect
We may collect the following personal information from you:
- Contact details: Name, phone number, email, and postal address when you make enquiries, bookings, or place orders.
- Reservation and dining information: Date, time, party size, special requests, or dietary requirements.
- Payment information: Credit/debit card details, or payment provider information (processed securely; we do not store full payment details).
- Website data: IP address, device type, browser, pages visited, and cookies for improving website performance and user experience.
- Feedback and surveys: Any comments, reviews, or ratings you provide about our services.
2. How We Use Your Information?
Your personal data is used for the following purposes:
- To process reservations, orders, and payments.
- To communicate with you regarding your booking, order, or enquiry.
- To improve our services, menu, and customer experience.
- To send you promotions, newsletters, or special offers if you have opted in.
- To comply with legal obligations, including food safety, health, and taxation regulations.
- To detect and prevent fraud or unauthorised use of our services.
3. Marketing Communications
We may send you marketing emails, SMS, or notifications about:
- Special promotions, events, or offers at Yi Dynasty Korean BBQ
- Seasonal menus, discounts, or loyalty programs
You can opt out at any time by following the unsubscribe instructions in our communications or contacting us directly.
4. Sharing Your Information
We do not sell or rent your personal information. We may share data with:
- Service providers helping us operate the restaurant (e.g., booking platforms, payment processors, delivery partners).
- Law enforcement or regulatory authorities, if required by law.
All third-party service providers are required to maintain the confidentiality and security of your data.
5. Security of Your Information
We implement robust security measures to protect your personal information, including:
- Secure servers and encryption for online transactions
- Restricted access to sensitive data by authorised staff only
- Regular monitoring and audits to prevent data breaches
6. Cookies and Website Tracking
Our website may use cookies and similar technologies to:
- Analyse website traffic and performance
- Remember your preferences or reservation details
- Provide personalised content and marketing
You can disable cookies in your browser settings, but some website functions may not work properly.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or updates to your information
- Request the deletion of your personal data where possible
- Opt-out of marketing communications
To exercise these rights, contact us at info@yidynasty.com.au or call 07 5528 1888.
8. Data Retention
We will retain your personal information only as long as necessary for the purposes described above, including legal or regulatory obligations. Once no longer required, your information will be securely deleted.
9. Privacy of Children
Our services are not directed to children under 13, and we do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the latest revision date.
11. Contact Us
If you have questions about this Privacy Policy or your personal information, please contact:
Yi Dynasty Korean BBQ
3004-3005/9 Lawson St, Southport QLD 4215, Australia
Phone: 07 5528 1888
Email: info@yidynasty.com.au